Privacy Policy

1. Who we are

This Privacy Policy explains how [LEGAL BUSINESS NAME] (“St Tammany Parish Bail Bonds,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit sttammanyparishbailbonds.com (the “Site”), call or text us, or use our bail bond services. We are a licensed bail bond agency in Covington, Louisiana.

By using the Site or our services, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

2. Information we collect

Information you give us on the Site. When you use our contact form, we collect your first and last name, email address, phone number, and anything you write in the message.

Information you give us when arranging a bail bond. To write and manage a bail bond, we collect information about the defendant and any co-signer (indemnitor), which may include:

• Names, addresses, phone numbers, email addresses, and dates of birth
• Government-issued ID and, where needed for underwriting, Social Security numbers
• Employment, income, and residence information, and personal references
• Arrest, booking, charge, bail amount, and court information
• Payment information and details of any collateral

Information collected automatically. When you visit the Site, our website host and the tools described in Section 6 may automatically collect technical information such as your IP address, browser and device type, pages viewed, and the date and time of your visit.

Calls and messages. We keep records of calls, texts, and emails with you, such as the date, time, and phone number, and the notes our agents make. [IF CALLS ARE RECORDED: Calls may be recorded for quality and record-keeping purposes.]

3. How we use your information

• To respond to your questions and requests for a call back
• To evaluate, write, post, and manage bail bonds, including underwriting and payment plans
• To process payments and manage collateral
• To send court date reminders and service-related updates
• To make sure defendants appear in court as required, and to locate a defendant who fails to appear, as permitted by law
• To comply with Louisiana law, court orders, and requirements of the Louisiana Department of Insurance
• To protect our rights, prevent fraud, and keep the Site secure
• To improve the Site and our services

We do not sell your personal information.

4. When we share your information

We share information only as needed to provide our services or as required by law, including with:

• Courts, jails, and law enforcement agencies, to post bonds and as required by law or court order
• The insurance company (surety) that underwrites the bond, and its agents
• Service providers who help us operate, such as website hosting, payment processing, phone and text messaging, and document signing. They may use your information only to provide services to us.
• Licensed recovery agents and collection agencies, if a defendant fails to appear in court or payment obligations are not met, as permitted by law
• Professional advisors such as attorneys and accountants
• Government regulators, including the Louisiana Department of Insurance
• A buyer or successor, if our business is sold or merged

5. Text messages

If you give us your mobile number and agree to receive texts, we may send messages about your inquiry, bond, payments, and court dates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

We do not share or sell your mobile phone number or text messaging consent with third parties or affiliates for their marketing purposes.

6. Cookies and third-party tools

The Site uses cookies and similar technologies that are needed for it to work, and the following third-party tools, which may collect information under their own privacy policies:

• Google reCAPTCHA, to protect our contact form from spam (Google Privacy Policy)
• Google Maps, to show our location
• Trustindex, to display our Google reviews
• [ANALYTICS TOOL, e.g. Google Analytics, if used. Otherwise delete this line.]

You can block or delete cookies in your browser settings; some parts of the Site may not work properly if you do. The Site does not currently respond to browser “Do Not Track” signals.

7. Security and retention

We use reasonable administrative, technical, and physical safeguards to protect your information. No website or method of transmission is completely secure, so we cannot guarantee absolute security. Please do not send Social Security numbers, card numbers, or other sensitive information through the website contact form; we will collect those securely when needed.

We keep information for as long as needed to provide our services, for the life of the bond and any related obligations, and as required by law and insurance regulations. If a data breach affects your personal information, we will notify you as required by Louisiana law.

8. Your choices

• Access and correction: you may ask to see or correct the personal information we hold about you.
• Deletion: you may ask us to delete your information. We may need to keep some records to comply with the law, court requirements, or an active bond.
• Texts: reply STOP to any message to opt out.

To make a request, contact us using the details below. We may need to verify your identity before responding.

9. Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from children through the Site. If you believe a child has sent us information, please contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

11. Contact us